Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Edited by CM: 🤔 Oops! Please repost in English
Answers
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Hello @berin🤗 A Warm Welcome to the King Community!
If you used to receive the Ads but not anymore, it means that you are not in the test group to receive the Ad videos!
But, no worries! If you have received the Ads once, you will receive them again! Please keep updating the App regularly, make sure there is enough free space on your device and you are active in the game! All these will increase your chances to receive the Ads again!
If you have any further questions, please reply back by typing below in English only! This Community supports English language only for everybody to communicate and understand better!Thank you for understanding & have a great rest of the day🍫🍫
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
