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I got a new chocolate box this weekend that advertises 40 gold bars but only gives 30. Unfortunately, this cannot be captured on a screenshot because the gold count is not visible at the moment the box gives a reward.
Other reports on the issue:
Can this get reported please? @PummyRaj @QueenB
I've passed on your feedback about the boxes and thanks for taking the time to report this 🤗
had enough of customer support they dont leaving game
Hello @espagnolita
The only thing I can suggest is to contact Player Support. Go into settings (the pink cogwheel) in your game and then press on the ? symbol. Then scroll through the options until you see 'contact us' at the bottom. Click on this and you can send an email to King player support. If you don't hear from them in three days, reply to the automated email and explain the problem again. Good luck!
houhouuuu
hello i never receive all the gold i won… can you help me please?
I just finished the Tuesday event which I had to get 1200 purple candies. I did and was told I received a reward of one Color Bomb and the one of the pink lollipops. I went to the event tab and pressed claim, but they never appeared in my boosters to be able to use them.
Thanks, @QueenB. I hope it gets resolved.
Thanks a lot @PummyRaj
Hello dear @MannyFae🤗 Good Morning!
Thank you for the heads-up! I too have noticed that in 2 complaints and did respond in some of the threads!
I will send this to QueenB 🙏
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Merhabalar günde 3 defa gelen sarı güçlendirici top şimdi haftada 2 defa geliyor arkadaşıma her gün geliyor bu sorunu çözer misiniz
Hi. How do I access pins and use them?
I need help on level 8720. I been stuck on it for days now.
warum bekomme ich keine Leben gesandt.
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
