Game running slow

iannethercot · October 19

My candy crush game has started to run slower than usual. I have uninstall the app and reinstalled it (losing all my items in the process), but it's still the same, any ideas how to fix? Also cleared cache etc but no difference.

Scooterpie · October 19

https://community.king.com/en/candy-crush-saga/discussion/472607/game-running-slow

Greetings @iannethercot how is your game running slow? My game has been slow to load up on all platforms/versions for a serveral weeks, but once the game has loaded then everything works fine. Is your game running slowly when you play it or is it just slow to load up? If it is just slow to load not much you can do. Looks like you have done all that you can.

iannethercot · October 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3177946#Comment_3177946

IIt's Slow while in gameplay, loading up is normal, just the movement of items, like swiping and dropping etc all slow

pmin · October 19

https://community.king.com/en/candy-crush-saga/discussion/472607/game-running-slow

Did you hit the » icon that's usually in the bottom right in order to play at the faster speed? If on a mobile decide I'd also make sure your phone isn't set to power saving mode and that other apps are in fact closed.

Scooterpie · October 19

@PummyRaj do you have any words of wisdom other than it could be the internet connection? That doesn't seem likely as @iannethercot's game loads normally. Have you checked for updates? ʕ.•ﻌ•.ʔ

iannethercot · October 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3177956#Comment_3177956

Yes I did that, its still slower than it used to be

iannethercot · October 19

HI, I cannot see its my internet because the game loads fine etc, its all up to date because I also tried uninstalling the game and re-installing it

PummyRaj · October 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3177951#Comment_3177951

Hello @iannethercot🤗 A Warm Welcome to the King Community!

If game loading and all other things are normal but, it is only the gameplay, like @pmin mentioned, the reason is usually the Pink arrow that is located in the bottom right corner of the game board!

Can you please check whether the arrow is double arrow or single arrow? Can you take a screenshot of your game board and post it here?

PummyRaj · October 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3177961#Comment_3177961

You are absolutely right @Scooterpie 🤔

Internet connection affects entire game but not just game board!! I can’t blame the storage either!!

I am depending on the “speed” arrows mischief 🤞

Scooterpie · October 19

The speed button does not seem to really speed things up much for me? I never have noticed that much of a difference whether I choose it or not.

Greetings @pmin! Does the speed button really make a noticeable difference in your game?

pmin · October 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3178077#Comment_3178077

It definitely does, mainly on the animations of candies exploding and dropping. Party blast, ufo, not so much. It's more noticeable when you're in a speed competition. I did well in the last competition, played a ton and without that button I would've likely had a lower score.

Game running slow

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