Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What device?
PC - could be due to outdated graphics card or not enough memory. When too many browsers open, it eats up a lot of memory.
Mobile - could be due to low free storage or high memory usage; unstable data cellular/wi-fi; corrupted app or the infamous software glitches ๐