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Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: Fixed)!
Answers
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Hello @slipknot227🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which level races are you talking about? Can you please provide more details? If possible, post a screenshot?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Hello @Cathy_Kane_2🤗 A Warm Welcome to the King Community!
And, Welcome back to @Gusmommy😍
I am sorry to hear that you both are missing the Episode Race feature in your games!Can you please provide these details for me⬇️
- Device(s) you are using to play the game;
- If using mobile devices - which version of the App do you have right now;
- Which level are you at right now?
- A screenshot of your game map screen.
To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍫
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the race with other people online through levels.25 gold 30 35 and champion45. that race. im on saga play through facebook
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Hi @Retes🤗 Thank you for replying back and providing the screenshot!
Looks like some other players are also experiencing this glitch(??)
Do you play the game only on Facebook browser OR do you have a secondary device - a mobile phone or the App version on Windows 10/11? A player with same issue has mentioned that they lost the race only on their Facebook game but, it is available on their mobile device.
Hence, I need you to check the game on your 2nd device (if you use one, that is)!
Please let me know🍫🍫
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Hello @alibebaack , @Lorna_McDonald , @CynthiaAM , @Chrissy1805🤗
Welcome to all of you to the King Community and Thank you for reporting the issue!
And @Elizabeth_Booze, my sincere apologies for not responding to you yesterday. I was travelling and did not have access to internet!
Along with all your complaints, I have seen few more complaints in past few hours! I am suspecting there is a glitch with the feature which cause the disappearance of Episode Race from Facebook browsers!!
I will report the issue to our Community In-charge and see what they say!Can you all please give me below details⬇️
- Do any of you have access to a mobile device OR the Windows 10/11 App version on your computer? If so, can you please check if the Episode Race is still intact there?
- On your laptop, which browser are you using (Chrome, Edge, Firefox, etc.,)?
Thank you all for your patience🙏
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Hi @slipknot227🤗 Thank you for replying back and clarifying!
You are talking about the "Episode Race"!
We have received multiple complaints about this and I have seen some complaints in my Facebook groups as well!! Let me ask our Community In-charge and see if they know anything!
Please bear with us tell then🙏
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Hat jemand von euch Zugriff auf ein Mobilgerät ODER die Windows 10/11 App-Version auf seinem Computer? Wenn ja, könnt ihr bitte nachschauen, ob das Episodenrennen dort noch intakt ist?
Ich habe Windows 10 auf dem Computer. Ich spiele nicht auf dem Handy. Ich weiß leider nicht wie oder wo ich nachschauen muss.
Ich verwende als Browser Chrome
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what place I am in and not giving level wins
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Hi and Welcome to the King Community
Thank you for feedback. features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
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I don't think thats the issue. Why isn't it give me my rewards? Example: I get this
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