Episode Race missing on Facebook - (Edited by CM: FIXED)!

Alienscar · October 30

Hello @KeepTrying several people have posted to say that their Episode Race has disappeared, so it is looking like either King has a problem or they are deliberately removing it from some players.

Keep an eye on this forum to see if there is an official thread started about the issue.

Shane_Cowan · October 30

What happened to the episode race? Are they no longer awarding it?

KeepTrying · October 30

Thank you but is the forum not able to pass this on to King's tech people for a response? I am curious to know why they might remove it from 'some players'? Similarly, if the problem is their end, shouldn't someone be telling them so they can fix it? Thanks again.

quekkc · October 30

https://community.king.com/en/candy-crush-saga/discussion/473923/episode-race

Check your other devices. The race may be on already.

https://community.king.com/en/candy-crush-saga/discussion/473897/episode-race

quekkc · October 30

Update.

There is a new update for Windows CCS app today.

My app on a laptop was updated today and it's now without Episode Race.

My app on a desktop without the new update still has the Episode Race.

QueenB · October 30

https://community.king.com/en/candy-crush-saga/discussion/comment/3185542#Comment_3185542

Hey KeepTrying 😃

Thanks for checking in. Yes, we have flagged this issue to the developers, so they’re aware of it.

Sometimes these features can be temporarily disabled or impacted by updates, but we’re looking into it. I'll keep you all posted once I know more.

Thanks for your patience and for reaching out 🙂

danycouly · October 30

Bonjour,

Depuis quelques jours, sur l'ordinateur Windows, la course à l'épisode a disparu ! est-ce normal ? merci de votre réponse.

Alienscar · October 30

I am curious to know why they might remove it from 'some players'?

That is just how King manage each and every feature of the game @KeepTrying

The only feature that everyone has in their game is the Booster Wheel (and I am not 100 % sure about that) all of the other features are delivered to random groups of people and those groups can then be swapped with other groups that haven't had the feature previously. Sometimes people can have a feature for so long that they think it is a permanent feature of the game, but as I said at the start the only permanent feature is the Booster Wheel.

What all of this means is that King can remove a feature from your game because they have moved it to another group of players, or because they are testing something.

I can't say for sure, but because there are relatively few complaints about the issue it would seem more than likely that this is an error caused by King rather than them removing a feature,

Thank you but is the forum not able to pass this on to King's tech people for a response?

Yes and no. The majority of people that respond to posts like yours are just ordinary members of the public that have no contact with King whatsoever.

The only person on this site that works for King is the Community Manager. As you can see our Manager has now reported the issue directly to King.

smooded · October 30

what happened to the episode race on my desk top? I can get it on mt phone and i-pad but it is gone on my desktop

smooded · October 31

why has the episode race disappeared on my desktop? It’s still on my phone and IPad?

Episode Race missing on Facebook - (Edited by CM: FIXED)!

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