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Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: A Fix is on the way)!
Answers
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Hey KeepTrying 😃
Thanks for checking in. Yes, we have flagged this issue to the developers, so they’re aware of it.
Sometimes these features can be temporarily disabled or impacted by updates, but we’re looking into it. I'll keep you all posted once I know more.
Thanks for your patience and for reaching out 🙂
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I am curious to know why they might remove it from 'some players'?
That is just how King manage each and every feature of the game @KeepTrying
The only feature that everyone has in their game is the Booster Wheel (and I am not 100 % sure about that) all of the other features are delivered to random groups of people and those groups can then be swapped with other groups that haven't had the feature previously. Sometimes people can have a feature for so long that they think it is a permanent feature of the game, but as I said at the start the only permanent feature is the Booster Wheel.
What all of this means is that King can remove a feature from your game because they have moved it to another group of players, or because they are testing something.
I can't say for sure, but because there are relatively few complaints about the issue it would seem more than likely that this is an error caused by King rather than them removing a feature,
Thank you but is the forum not able to pass this on to King's tech people for a response?
Yes and no. The majority of people that respond to posts like yours are just ordinary members of the public that have no contact with King whatsoever.
The only person on this site that works for King is the Community Manager. As you can see our Manager has now reported the issue directly to King.
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Thanks, qukkc I do not know if the game was updated or not? I noticed my episode race disappeared halfway through a race it was there one game and then gone when I stared the next one. I do not think my game is through an app I log in through my King account. is that an app, I am not sure.
