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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
Update.
There is a new update for Windows CCS app today.
My app on a laptop was updated today and it's now without Episode Race.
My app on a desktop without the new update still has the Episode Race.
Check your other devices. The race may be on already.
Thank you but is the forum not able to pass this on to King's tech people for a response? I am curious to know why they might remove it from 'some players'? Similarly, if the problem is their end, shouldn't someone be telling them so they can fix it? Thanks again.
What happened to the episode race? Are they no longer awarding it?
Hello @KeepTrying several people have posted to say that their Episode Race has disappeared, so it is looking like either King has a problem or they are deliberately removing it from some players.
Keep an eye on this forum to see if there is an official thread started about the issue.
I have it on my Windows app and phone app but not the Facebook app. I was playing halfway on the Facebook app and realized that the episode race was missing last week. I switched to the Windows app and also phone app and found that the race was on. I can can see the race progress even though I did not played on those apps.
Since the update on 28th Oct, the Finish Line to each round has disappeared giving no opportunity to win extra gold bars.Is this deliberate or an error please?
This has happened to me once or twice but it did always reappear eventually @T0rr1e , after a few days or with the next episode. Have you played more than one episode since it disappeared? I would suggest you don't play until you see the flag again as you won' t make any gold, so what's the point of playing. Make sure your game is updated and that your device is updated. If it does not fix itself within a week then I would suggest you contact Player Support about it. Every player should get the episode race, right up to levels beyond 17,500.
I log in through King account, I don't have facebook. I am still getting all the other side games just not the episode race and I can still buy the extra moves so I must have an internet connection. 😀
Oh sorry, looks like you are playing on the Windows app. I have it on my Windows app but not the Facebook app on a browser.
Did you login with Facebook account or King account?
I suppose this happens to all Facebook users.
Unable to win gold bars — King Community
Can anybody help me with this question? Why did my episode race disappear in my game?
I do not have an earlier screenshot, because I did not think that the race would disappear halfway through my game. At 7514 it was in the corner I was coming first than by 7515 it was gone. I finished the race, don't know if I won or not but I got no reward. When I started a new game today no episode race. There is not much point in playing if I cannot get some gold to help me through the levels? So, I was wondering do the episode races stop appearing at this stage of the game?
Just making sure we are referencing the same thing : Episode Races are gone (not weekly races). The episode races awarding Gold Bars when you are first to complete an episode. This completely disappeared for everyone playing on Windows PC + Facebook, as far as I know.
Thank you
Thank you to everyone who reported the issue with the Weekly Race disappearing on Facebook/PC.
We’ve flagged this to the team, but I don’t have any updates just yet. We’ll keep you posted as soon as we have more information.
Thanks again for your patience and for bringing this to our attention 😊
Hello, I had this problem today. This problem only exists on the computer. There is no problem with the phone. I think King will fix this problem
Hi, can someone from King please confirm that this issue is being looked into/fixed?
level 3805 now and still no race indication and I play on a computer on face book
I have the same problem many others have reported — Playing on Windows PC via Facebook and races are completely gone. I stopped playing for now, hoping, really hoping the developers fix this glitch.
The biggest problem with this game though is boosters are not transferable. My PC is getting old and when I pick up Candy Crush on my new device — all boosters and lives will be gone. This is truely awful, especially for boosters. There should be a way to transfer boosters ! As everyone have to change devices at some point, this is a problem that affects every single player !!
Hello @Notmyname🤗 A Warm Welcome to the King Community!
Not having the Episode Race and the "red curtain" in the Events folder are two different issues!
For missing events, please do follow the tip posted by my friend @Peaches12. And for the Episode Race - can you tell me which device you are using?
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i do too… what did they tell you
@PummyRaj maybe since a few more people are just now missing the race y'all can fix mine when their's are fixed. At least they were getting it when I wasn't. I will not get my hopes up tho since I have been complaining for a while. Oh well maybe I can only hope as usual.
Try playing an old level that you have already won. Sometimes that will trigger the events.
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
