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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
Thanks, you can tell I am not very computer literate. 😀
so sieht es bei mir auch aus das die anderen kein Bild haben, aber egal, Hauptsache das Rennen läuft wieder.
Ich hatte wegen des Problems mit dem Rennen das Spiel über Microsoft runtergeladen. Aber damit konnte ich mich nicht bei Facebook verbinden. Es kam immer die Meldung der Browser wird nicht unterstützt, welcher Edge ist. Aber nun geht es ja wieder bei Facebook.
My race is also back.😀 However, I was at win streak six and now I am last to finish the race I am in 😔
Das Rennen ist bei mir wieder da. Vielen lieben Dank an den Support 😍
porque ya no me salen carreras por nivel para ganar lingotes estoy en el nivel 4598
Hi @danycouly No it isn't normal although over the years many of us have had our Episode/Champions Race go missing. There have been many other posts like yours recently and the problem has now been sent to King for them to check and see what is happening. If you click on the Support icon above, you will see a thread that says Episode Race missing. Keep checking that for any updates and hopefully it will be sorted soon 🤞
I played one old level just now and the Episode Race is back. Even my Facebook app also have it now.
Your taskbar icon shows that it's a Candy Crush Saga App.
I am using Microsoft Edge and ES window
I have the episode race but all my competition players have no profile picture
I no longer have the RACE feature on the stand alone or the facebook page.
Oque devo fazer para recuperar os episódios? deixou de aparecer
Thanks, qukkc I do not know if the game was updated or not? I noticed my episode race disappeared halfway through a race it was there one game and then gone when I stared the next one. I do not think my game is through an app I log in through my King account. is that an app, I am not sure.
why has the episode race disappeared on my desktop? It’s still on my phone and IPad?
what happened to the episode race on my desk top? I can get it on mt phone and i-pad but it is gone on my desktop
I am curious to know why they might remove it from 'some players'?
That is just how King manage each and every feature of the game @KeepTrying
The only feature that everyone has in their game is the Booster Wheel (and I am not 100 % sure about that) all of the other features are delivered to random groups of people and those groups can then be swapped with other groups that haven't had the feature previously. Sometimes people can have a feature for so long that they think it is a permanent feature of the game, but as I said at the start the only permanent feature is the Booster Wheel.
What all of this means is that King can remove a feature from your game because they have moved it to another group of players, or because they are testing something.
I can't say for sure, but because there are relatively few complaints about the issue it would seem more than likely that this is an error caused by King rather than them removing a feature,
Thank you but is the forum not able to pass this on to King's tech people for a response?
Yes and no. The majority of people that respond to posts like yours are just ordinary members of the public that have no contact with King whatsoever.
The only person on this site that works for King is the Community Manager. As you can see our Manager has now reported the issue directly to King.
Bonjour,
Depuis quelques jours, sur l'ordinateur Windows, la course à l'épisode a disparu ! est-ce normal ? merci de votre réponse.
Hey KeepTrying 😃
Thanks for checking in. Yes, we have flagged this issue to the developers, so they’re aware of it.
Sometimes these features can be temporarily disabled or impacted by updates, but we’re looking into it. I'll keep you all posted once I know more.
Thanks for your patience and for reaching out 🙂
Update.
There is a new update for Windows CCS app today.
My app on a laptop was updated today and it's now without Episode Race.
My app on a desktop without the new update still has the Episode Race.
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Thank you but is the forum not able to pass this on to King's tech people for a response? I am curious to know why they might remove it from 'some players'? Similarly, if the problem is their end, shouldn't someone be telling them so they can fix it? Thanks again.
Check your other devices. The race may be on already.
I have been been playing this level for a long time and have cleared the board several times. The last dinosaur doesn't get released until the cascade stops after I use my last move.
My mom plays the game and she lost her progress. I'm not sure how. From what she told me, she clicked disconnected and she lost all of her progress. 16400 levels, over 10 years of gaming. How can I recover her progress ? I've sent a message to the support (I hope, there was no confirmation mail). Waiting for a reply. Is…
Has anyone had any luck getting a response from an actual person and not an automated answer that after numerous emails always says the same thing and is of no assistance I have had gold bars removed three times from my total without my authorization. I am the only person on my account and did not authorize these gold bars…
I log in and save my progress with my Facebook account for the last 9 years. I was on some level in the mid 4000s and logged in a few days ago to see I am back at 2526 for some reason. I am also losing all of my races instantly. I tried reaching out to support twice, got no answer, and then got two feedback request e-mails…
i have played this game for more than 15 years and yes i have spent more money than i care to say. lately you cannot win a level at all without spending money. i think im done. at least let us win a couple levels
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
