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What happened to literally everything in this game???

amy03070405
amy03070405 Posts: 5

Level 2

edited November 1 in Support

One day I'm beating levels, getting all the power ups and ads and contests, next day I get nothing. No power ups, no ads to keep playing, no contests, nothing. The chocolate box hasn't been available for over 2 weeks, there's nothing but an episode race that i get instantly bounced out of because i can't get anything i was just getting a week ago. I'm playing the same level for over a week, they want to give me 250 extra moves for 10 gold bars, but I can't get gold bars because I can't get any of the things I usually get. I'm really just ready to delete the whole game atp.

Answers

  • ujj9128840
    ujj9128840 Posts: 8

    Level 2

    It happens when server give you all powerup in 1 day then it can take some time to give you extra powerup to same account

  • PummyRaj
    PummyRaj Posts: 44,080

    Hello @amy03070405🤗 A Warm Welcome to the King Community!

    I am sorry to hear that you are experiencing issues in your game!

    I don't think I have heard of this particular issue with the Ads appearing one day and not appearing the very next day🤔 I have only seen that either we get the Ads or we don't (I am in "No Ads" group)!


    Can you please tell me which device you are using and which version of the App do you have right now? Can you also provide a screenshot of your "Events" folder?

    And which level are you stuck on?


    Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

  • amy03070405
    amy03070405 Posts: 5

    Level 2

    I'm playing on an Android phone, the same one I've been playing levels on for the past 6 months with no issues. I'm playing Candy Crush UFO and I've been stuck on level 2445 for a week. I've attached all screenshots including the places "watch ads" used to be that haven't been there for over a week and the chocolate box that hasn't worded for just as long, if not longer.

  • amy03070405
    amy03070405 Posts: 5

    Level 2

    Well thanks for literally nothing I guess I'll be deleting the game now.

  • christinewupp
    christinewupp Posts: 9,833
    edited November 4

    You might as well delete it if you don't enjoy playing it. However from your screenshots I see absolutely nothing wrong with your game. It is running just as intended: The chocolate box reset because the only way to win it was to use a party popper, which you probably did not have. The ads were removed from your game by King because they want to tempt you to spend real money. That's what they do and how they run this game. Some players get ads, some don't. Anyone who has ever spent real money most definitely won't get ads, but you might lose them for other reason. There are a lot of others stuck on one level for days. This is King's way to try our patience. Legendary levels are meant to be passed by paying gold bars for extra moves or playing boosters such as a UFO or party popper. If you have neither left it's best to quit.

  • amy03070405
    amy03070405 Posts: 5

    Level 2

    Girl nobody was talking to you, but thanks.

Hey! Would you like to give us your opinion?