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Hello @KD2023 Similar nonsense scores in the weekly contest have been reported here regularly. I am not sure if King can fix this recurring error as it keeps happening and we never get a satisfactory response from King about it. It may have something to do with accounts merging and/or players trying to beat the game by using cheats that create more than one account. I would suggest if this player returns every week in your game to report this to Player Support and maybe they can remove that player from your game. If the player is on your friends list you can remove them yourself.
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how do I report to player support?
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Go to settings in your game (the small pink cogwheel on the map screen) then click on the ? icon and scroll through the questions until you see "contact us" at the bottom. That way they know who you are and could check out your game. Or you could fill in this form below, choose the bottom option to report abuse or cheating.
If you get any help from Player Support it would be nice if you could feed back here, because we often hear that they haven't been much help.
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Hi Kelly,
Here is the response I received. I sent the same message that I sent to the Community.
Thank you for contacting King Player Support.
I’m sorry to hear that there is a discrepancy with the scores showing that player is clearing 5,000 up to 20,000 levels. In this case, based on your report, it seems that you might be experiencing some sort of game bug or visual glitch.
I understand these might be frustrating and confusing, so that is why I will share your report with our team for further investigation.
We appreciate the fact that you took the time to report this, as it will surely help us to make the game better.
I hope this helps, but please let me know if you have any other doubts. I will always be here for anything you might need.
Have a great day Kelly.Kind regards,
Paul
King Player Support1 -
I think they are telling me that I must be seeing things!😁
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Thanks for sharing this email from King. It's interesting and obviously the standard message they now send out to players complaining about this particular phenomenon. I think this goes to support my theory that they can't do anything about these nonsense scores showing up in the weekly race, and that they likely changed the event a few months ago to compensate: To win the the big chest we only have to be in the top 3 spots now every week, so being up against a cheater or bot no longer stops us from winning that prize. So it must be best to try and ignore it if it happens as there seems to be nothing any of us can do about it.
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Thank you. BTW that same player started at 5000 points again this Sunday when the game reset for the week. This makes week 4.
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