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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
on Candy Crush Saga android app. Just finished my 15 levels but no clue where I came if anywhere. Nothing came up at the end if it either so no rewards & definitely no gold bars 🤷♀️
The game has got so laggy as well & it's missing levels off my weekly race grrr
I too have experienced this, didn't win any gold
me pasa lo mismo
When I did a search here in the Community this morning, before my post, I found nothing. Ironically when I just searched again after your comments I found many articles related to this issue dating back to August. My guess is this will not be fixed anytime soon. Thanks and have a great day 😊
November 6, 2024 - 11:25 AM NST
I am also experiencing the same issue
Hi and welcome to the King Community
Thank you for the feedback , Please check this page for more Info Here, and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for more info here
What happened to the episode race? I won an episode yesterday, but did not receive the prize. The tracking is gone too.
Where did my episode race go? There are no flags or sequence of winning…
That takes some time. With King it might be a long time!
There is a technical fault with my game, my win streak has vanished and I just won the episode race but there was no finishing banner and I did not receive the gold bars.
My device is connected, there are players on my map. I have reset my device and nothing. @King_admin
I just won the episode but the tracker on the screen disappeared. It was there last night but now is gone! I didn't get my gold bars either. I am now on level 17016
If it was reported to King from a moderater than why doesn't the moderater tell us all what was said!
Nálam is eltünt, 16790 pálya. Tovább mentem, nem kaptam semmit. Lehet, hogy érdemes várni. ☹️ Első voltam.
the same here! 4 races and nothing, damn it!
If you check this thread there is a message from the Community Manager posted this morning to state King are aware and looking into it:
There have been many posts in Discussions and Support about this in the last week @Colleen Companion Welsh I believe King have been told, but who knows how long it will take for them to sort it. Or has it been done on purpose and they're changing that as well 🤔 I get my new levels today, not sure what will happen so don't know yet whether to play or leave it for a while.
My Episode Race has been disappearing for the last week now. Randomly it appears for one episode and disappears again for the next. Anyone else having issues with this event?
November 6, 2024 - 08:15AM NST
Oh no this is really sad for me 😭😭😭😭😭😭
I am not so concerned about the gold bars… but having the episode race was like "dosing" my needs of Candy Crush. Yeah like saying "only 15 or 30 levels a day, no more"…
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I would recommend to anyone affected by this to stop playing new episodes until this is fixed. You will not be able to earn any new gold. The game is not worth playing without the episode race as you need gold to pass legendary levels, so every player needs the episode race to earn back what we spend.
As per my previous comment if enough people contact King maybe they will bring it back. Can one of the moderators please contact King and ask what is going on. King doesn't listen to the people!
Same here. Episode race just disappeared, was missing for 2 weeks, then came back for about 48h, now - missing again for 3 days now
Yes please help me with this information
in game
I had 3 legendary levels in a row. But I could not get past this level. Any suggestions?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Will I be able to solve this without paying.
When the game loaded a pop up came up and said I’d won a reward of some boosters, it was followed with another pop-up saying I had won on 20 gold bars. I pressed claim for both but didn’t receive. Anybody know anything about these??
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
