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I would like to report the disappearance of all events from my events tab as well as the loss of all boosters and win streak. Is anyone else having the same issue or is there something that they are fixing in the game right now?
Hi Krystal 🤗 Good Morning!
You did not see the Episode Race because, there is a glitch/issue with feature and it has disappeared from many crushers’ games! Candy Crush Saga team is investigating the issue and hopefully, we will get it back soon🤞
Click on the time you see below to open the discussion thread
Jelly Streak has been temperamental in my game too and not been working properly! I think it will end today, isn’t it? If it doesn’t appear today, please ignore it for now and keep an eye on it next week. If it does not appear on Monday also, I would request you to report it 🙏🏼
Good Morning PummyRaj!
I understand. Yes, Jelly Streak ends today. I will do as you say. I appreciate you taking the time to clarify the issue. Thanks again for helping! 😊
Hi PummyRaj!
I tried your suggestion and recovered everything except for the Episode Race and the Jelly Streak. They were also the first to disappear. I'll just wait and see if they reappear later on.
Thanks for helping! 😊
Hi Krystal🤗 Thank you for replying back!
Losing saved boosters and stored lives would be the side-affect of reinstalling the game! It is because, both these are stored to the local memory of the device we are using. When we reinstall the game, all the data pertaining to the game also will be deleted!
But, the game progress and Gold bars are saved to King Servers! Which is the reason they are intact in your game.
With regards to Events - this is just a glitch and a simple trick will bring back the events. Whenever you see that Red Curtain with Mr.Toffee saying "sweet events coming soon" —> please replay an old level and lose it — go back to the map and open the Events folder and you should find all the events that are active in your game right now.
Please let me know if you have any other questions🍫🍫
Thanks for reaching out to me!
I am playing Candy Crush Saga on an Android phone. I did not reinstall the game and the device is the same I've been using from the start. You can find the screenshot attached.
Thank you!
Hello @Krystal08🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing issues in your game!
Can you please tell me which game you are playing and which device you are using? Can you post a screenshot of your Events tab for me to check?
About missing boosters and win-streak, did you change your device or reinstall your game?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
