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I can’t log into Candy Crush Saga with my Facebook account to bind it.
Answers
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Hello @Andy_Chen🤗 A Warm Welcome to the King Community!
Did you download the App version (Windows 10/11) of the game on your computer and trying to log in with your Facebook account? Are you seeing any error message? If so, can you please show me a screenshot of that message?
T reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫0 -
The original error screen appeared when I entered my Facebook account credentials. I recently tried resetting my Candy Crush Saga app, and now the error message has changed to "Browser Not Supported." My default browser is Microsoft Edge, and I also tried setting Firefox and Chrome as the default browsers, but the "Browser Not Supported" message still appears. My operating system is Windows 11 24H2. Thank you.
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The issue occurred again today after another attempt. When I enter my Facebook account and then the password, the password field is immediately cleared and has no effect at all.
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Is there a solution to this issue? I’ve noticed that many forums in Taiwan are discussing it. Thank you.
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It's a known problem for a long time. I wonder why King just refuse to fix it.
I think it's the embedded browser in the app that's not supported by Facebook. I logout from the app in September but can't login again until today due to the exact same problem.
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This problem has been around for a long time, so I can only wait and see when it will return to normal. Fortunately, the web version of Candy Crush Saga on Facebook still works fine. Thank you for your reply.
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