Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I got a new chocolate box this weekend that advertises 40 gold bars but only gives 30. Unfortunately, this cannot be captured on a screenshot because the gold count is not visible at the moment the box gives a reward.
Other reports on the issue:
Can this get reported please? @PummyRaj @QueenB
I've passed on your feedback about the boxes and thanks for taking the time to report this 🤗
had enough of customer support they dont leaving game
Hello @espagnolita
The only thing I can suggest is to contact Player Support. Go into settings (the pink cogwheel) in your game and then press on the ? symbol. Then scroll through the options until you see 'contact us' at the bottom. Click on this and you can send an email to King player support. If you don't hear from them in three days, reply to the automated email and explain the problem again. Good luck!
houhouuuu
hello i never receive all the gold i won… can you help me please?
I just finished the Tuesday event which I had to get 1200 purple candies. I did and was told I received a reward of one Color Bomb and the one of the pink lollipops. I went to the event tab and pressed claim, but they never appeared in my boosters to be able to use them.
Thanks, @QueenB. I hope it gets resolved.
Thanks a lot @PummyRaj
Hello dear @MannyFae🤗 Good Morning!
Thank you for the heads-up! I too have noticed that in 2 complaints and did respond in some of the threads!
I will send this to QueenB 🙏
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
