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Won the casino royale yesterday, but did not receive the gold bars. Can you please fix it.
Thanks in advance!
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Hey Henny28 and welcome to the community 😊
Sorry to hear the gold bars didn’t arrive.
For issues like this, you’ll need to contact Player Support directly since we can’t handle compensation in the Community. Here’s how you can reach them:
They should be able to help you out. Thanks for your patience 🍬
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
