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Won the casino royale yesterday, but did not receive the gold bars. Can you please fix it.
Thanks in advance!
Hey Henny28 and welcome to the community 😊
Sorry to hear the gold bars didn’t arrive.
For issues like this, you’ll need to contact Player Support directly since we can’t handle compensation in the Community. Here’s how you can reach them:
They should be able to help you out. Thanks for your patience 🍬
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
