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no sync option

viperkvk
viperkvk Posts: 9

Level 2
in Support

There is no synchronization between Facebook account and King account. There is no synchronization option in neither Windows application nor browser nor mobile application. please help

Answers

  • kiara_wael
    kiara_wael Posts: 157,113

    Hi and Welcome to the King Community

    First things first, you need to make sure you’re logged into the correct Facebook account on your device.

    If you’re playing Candy Crush on a smartphone or tablet, start by disconnecting the game from the currently linked Facebook account. You can do this right in the Candy Crush app’s settings menu. After that, log into your desired Facebook account on your device, then reconnect Candy Crush to Facebook through the game’s settings. Your game progress should now sync with the new account.

  • kiara_wael
    kiara_wael Posts: 157,113

    Hi and Welcome to the King Community

    First things first, you need to make sure you’re logged into the correct Facebook account on your device.

    If you’re playing Candy Crush on a smartphone or tablet, start by disconnecting the game from the currently linked Facebook account. You can do this right in the Candy Crush app’s settings menu. After that, log into your desired Facebook account on your device, then reconnect Candy Crush to Facebook through the game’s settings. Your game progress should now sync with the new account.

  • viperkvk
    viperkvk Posts: 9

    Level 2

    I will completely close my Facebook account. I want to transfer my game progress to King account.

Hey! Would you like to give us your opinion?

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