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I am using Windows 10 and I cannot open the Facebook account in the game I downloaded from Microsoft Store. I created a King.com account, when I open it, it starts from Chapter 1. Is there a solution to this? I do not want to play from the browser.
You joined an older thread here. It's better to create your own post in Support, so that one of the game experts or moderators will see it. Joining old threads means you comment is likely to get overlooked.
No, that didn't help especially on a Windows 11 PC. I've tried everything, when trying to use my Facebook login to retrieve my progress on Candy Crush Saga. I get that "your browser is not updated" even though I have ALL three of the browsers: Firefox, Edge and Chrome, ALL updated to their most current versions. Here's the oxymoron; I can "create a KING account" without the browser update message on Candy Crush Saga but when trying to use the Facebook login to retrieve my progress I get the "update browser" message. I've updated the Candy Crush Saga game from the Microsoft store that's what started this mess. "IT'S SOMETHING WITH THE King Candy Crush Saga's INTERFACE WITH FACEBOOK"……NOW here's the rub, "I have Candy Crush SODA Saga on the same Windows 11 PC" and it cried to update and the same Facebook account that I used on Candy Crush Saga and CANDY CRUSH SODA SAGA stayed SIGNED IN. Lessons learned, NEVER re-sign into CANDY CRUSH SODA because on a Windows 11 PC IT WILL NEVER TAKE. NEVER SIGN OUT PERIOD of your Facebook account on Candy Crush Saga Game PERIOD. KING NEEDS TO FIX THIS WITH CANDY CRUSH SAGA AND THE FACEBOOK INTERFACE FOR THIS ONE GAME CANDY CRUSH SAGA.
Thank you so much for the gif/video, this helps a lot 🙏
Okay, you need to delete the game app and install it again. If you still keep getting this error when trying to connect to your FB account, try your King account instead, play the first level and wait a few minutes and see if your progress gets ynce.
Let me know how it goes!
does not give any warning.
Thanks for getting back to us!
So what happens when you try to log in to your Facebook account in this screen? Your screenshot is showing that you are given a different option to sign in to your FB account since your browser is not up to date.
I need to know if you are getting anotjer error message when you log in to your FB account.
Hey viperkvk, thanks for reaching out!
It looks like the issue is related to the browser being unsupported when trying to login with Facebook. Here are some suggestions to try:
Use a different browser: Facebook login often works best with Chrome or Edge, so ensure one of these is set as your default browser.
If you happen to have access to Windows 10 on your PC, you can also download the game app from the Microsoft Store or check the App Store for available updates if you already have it installed.
Once you have installed the game, you can switch to a King account if you can’t use Facebook.
What
Problem: I can't open the Facebook account in the game on the computer. (Browser not supported) Solution 1: The application in the store should be updated Solution 2: The King account should be connected to the Facebook account. Unfortunately, you can't help me in any way.
Turkish
sorun : bilgisayarda oyunda facebok hesabını açamıyorum. (tarayıcı desteklenmiyor) 1.çözüm: store'deki uygulama güncelleme yapılmalı 2. çözüm: king hesabı ile facebook hesabı bağlanmalı. hiç bir şekilde yardımcı olamıyorsunuz maalesef.
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Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
