Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

W10 App - gap in completed levels

13

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Hello everyone, 
    If you are having this exact issue where some of the levels appear to have not been played, please can you all let me know your game ID?

    Please see this thread here on how to find this :-) 
  • Alan_Burton
    Alan_Burton Posts: 37

    Level 3

    Hi - 
    I think you already have my King ID, but it's 1734951626

    Might be useful to know:

    (a) the version on MS Store that I'm using is 1.1440.3.0
    (b) same problem/gap appears on a browser and also on Android phone using Play Sore App
    (c) I'm now on 4430 (waiting for new levels) I have screen shot of this and also my boosters if necessary.

    Cheers

    Alan
  • Cezdiamond
    Cezdiamond Posts: 6,497
    Hi - 
    I think you already have my King ID, but it's 1734951626

    Might be useful to know:

    (a) the version on MS Store that I'm using is 1.1440.3.0
    (b) same problem/gap appears on a browser and also on Android phone using Play Sore App
    (c) I'm now on 4430 (waiting for new levels) I have screen shot of this and also my boosters if necessary.

    Cheers

    Alan
    Thanks so much, I have passed this on :) 
  • Alan_Burton
    Alan_Burton Posts: 37

    Level 3

    Cez - still no response, is it possible for you to chase this?
  • danielinnov8
    danielinnov8 Posts: 1

    Level 1

    Hi there everyone! Sorry to bother this thread, 

    but I am having a similar problem on a iphoneX.

    Game id is: 1735217947

    Please let me know if there is a solution. I've tried everything in this thread and more. 

    Thank you.
  • Alan_Burton
    Alan_Burton Posts: 37

    Level 3

    Still not fixed for me. Glad  (though sorry for you Daniel!!) that I'm not the only one with the problem. Hopefully we'll get a bit more focus now. . .





  • Cezdiamond
    Cezdiamond Posts: 6,497
    Thanks everyone will follow this up :) 
  • Cezdiamond
    Cezdiamond Posts: 6,497
    Hi everyone- I have been given a suggestion by our game team, I will contact you privately to check your account :) 
  • @Alan_Burton i can solve it..
  • Alan_Burton
    Alan_Burton Posts: 37

    Level 3

    How? King are trying to eset my progress right now.

Hey! Would you like to give us your opinion?