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What is the problem with the ads

diane0211
diane0211 Posts: 1

Level 1
in Support

I am finding that the ads are not giving their rewards, extra moves, boosters, sweet cinema etc. Does anyone else have this problem and what to do about it. Thanks

Answers

  • kiara_wael
    kiara_wael Posts: 160,115

    Hi and Welcome to the King Community

    Thank you for report it . In the meantime please try force closing the Apps and Log in again , also please check this page  Here

  • cwgames99
    cwgames99 Posts: 100

    I am having a problem with the ads starting, then my screen goes black and I must close the app and restart it. Because of this issue when I’m playing a new episode, I use gold bars for extra moves instead of taking a chance on playing an ad and losing my win streak.

    Please look into this issue.

  • paulcampbell12
    paulcampbell12 Posts: 37

    Level 3
    https://community.king.com/en/candy-crush-saga/discussion/477617/what-is-the-problem-with-the-ads

    I no longer get Sweet Cinema either, and that was the only way I was able to make any progress. I don't know how to resolve it. I lost it a couple months ago and have made very little progress ever since.

Hey! Would you like to give us your opinion?

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