Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Missing events and features on Facebook browser

Hello, If I'm posting this in the wrong place, can someone please tell me who I should be talking to? So I was having issues loading the game on my surface and wrote in about it. Apparently it was fixed behind the scenes, but now I'm experiencing 4 issues. I'm in the 17,000 area so I certainly know what should be working. 1) Not getting the daily booster anymore, not the wheel but the other one. 2) I can't make double color bombs no matter how many levels I win. When I move to the next level, nothing carries over. 3) I lost my lives which i had approximately 70. Also no longer getting the Season Pass. Can someone PLEASE HELP ME?

Thanks,

Accepted answers

All comments

QueenB

Hello 😃

We’ve noticed some of you are reporting missing events and features, such as the Daily Treat Machine, Season Pass and other events when playing Candy Crush Saga on the Facebook browser and wanted to support.

Some events and features are not permanent and may rotate or be available to select players only during specific periods or devices.

Certain features may work differently or be unavailable on the Facebook browser compared to other platforms, like the mobile app.

But there are things that you can try to make sure all is working properly:

Clear Your Browser Cache and Cookies: This can resolve loading issues and restore features. Check your browser settings for instructions on clearing cache and cookies.
Try a Different Browser or Device: If the issue persists, try switching to a different browser or playing on the mobile app to see if the features reappear.

Additional Notes:

Events and features can sometimes rotate or change without notice, so it’s possible that some may not be available at all times.

If nothing has helped, I'm afraid there is not much that can be done in order to get access to events and features except to wait for future updates and see if there are any changes.

mbb4917

https://community.king.com/en/candy-crush-saga/discussion/comment/3213161#Comment_3213161

https://community.king.com/en/candy-crush-saga/discussion/comment/3218172#Comment_3218172

Good morning! IT'S FIXED!!!! :)

I have my Daily Treat Machine back, win streak boosters and the Season Pass. I did not get back my 70 lives which would have been nice, but i just CANNOT THANK YOU ENOUGH FOR ALL YOUR HELP AND FOLLOW-UP! Soooo much appreciated!

Happy Holidays to you,

Melody