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Kindly help for my candy crush soda
Ok thanks for letting me know you can contact support for help
https://soporto.king.com/contact
In the meantime I'll also report this issue and try to get help but be sure you report this to support when you do make sure you give them your game ID, full description of the issue, and the device your having issues on.
Before I report this can you please give me a full description of the issue, game ID, and your device?
Hi i did as instructed but same results
I'm sorry your having issues have you tried all the troubleshooting steps?
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
————— in iOS: go to settings - tap on Safari - tap on Clear history and website data
Please try this and if it doesn't work feel free to us and we will kindly help further 😊
Hi and Welcome to the King Community
This Candy Crush forum but not to worries will move to correct forum , Please visit Candy Crush Soda Community here
@Yosca .@Palash_Sarma , @Princess_Jessica . Thank you
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