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Game is graying out between tries and levels. I have to keep logging in and out and it's still not working. I've also lost all lives and boosters. Anyone else having this issue?
Hey there @GMJ72 and @mgracer76 . My apologies, I'm sorry to hear the issue remains.
Could I please have both your Core User IDs, so that I can report this to our team and the issue can be properly investigated and hopefully a fix can be directly applied to your accounts?
Thank you in advance!
Welcome to the King Community @mgracer76 🤗
Thanks to both of you for trying the work-around!
Let me report to our Game Experts and ask if they have any other tricks to resolve this issue!
Note: Please do not reinstall the game App, as it will not resolve this issue!
Thank you for your patience and understanding🙏
I tried this and an X doesn't appear anywhere on the screen
I am having this issue too. I tried clicking five times and it didn’t work. The problem just started a couple days ago and I can’t play the game.
Hello @GMJ72 🤗 A Warm Welcome to the King Community!
Were you able to try the steps provided by the Game Expert? Did it not help? After tapping the screen for 5 times, did an X appear? If not, did anything happen?
Can you reply back by typing below and provide more details?
Thank you🍫🍫
Hey GMJ72, I hope you're doing well.
I'm sorry you're having this issue, I know how bothersome it is.
Don't worry, we have identified a temporary workaround to help you get back to playing. Please try these steps:
This is a manual workaround so we will need some days to implement it in your game.
Technical issues can be frustrating, and I want to assure you that our team is actively investigating this problem to implement a permanent fix as soon as possible.
Let me know if you need anything else. Have a great day!
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Hello candy crush mere friends me extra moves wala wheal aa raha lekin mere game me extra moves wala wheal nahi aa raha hai kyo please help me as soon as possible
Why does I can not have extra move after watch ADs now ?
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
por qué si gano booster en la caramelada no aparecen en mi casillero ? Ocurre desde hace unos meses
cela fait très très longtemps que je suis sur cette partie que je n’arrive pas à passer, vous m’avez déjà donné des vies illimitées, enfin pdt 1 h, mais ça ne m’aide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
