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Where is Top That again??

Aries2020
Aries2020 Posts: 255

Why did it disappear again this week? I don't get the logic behind randomly removing a weekly event... I started a new game last week specifically because once you get up to the 3000 or 4000 level numbers, it becomes insanely expensive to try to win Top That. The level difficulty is so high that without purchasing additional moves or more boosters, you can't move forward in the game. And especially since the price of boosters went up so much, it's become almost impossible to play and actually enjoy playing the game. So what gives? Where is Top That?

And Candy Royale disappeared from Apple completely as of today too.

Answers

  • kiara_wael
    kiara_wael Posts: 157,659

    Hi and Welcome to the King Community

    Thank you for report it. The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game. Please also give your feedback Here

  • Aries2020
    Aries2020 Posts: 255

    I'm sorry, but Top That IS a regular feature now. If something consistently remains week after week after week for many months and suddenly disappears, that's a problem.

    I also want to know why Candy Royale is constantly dropping me down at least 1 tier every single week if I've remained in the top tier for months and months. It's not fair. We spend money to remain in the top tier and keep winning more gold bars, just like the game itself tells us to do and then after the weekend, I open my game and I am dropped down to the lowest or middle tier for no reason.

    These are all problems. Consistent problems which nobody at King cares about helping with and that's wrong.

  • PummyRaj
    PummyRaj Posts: 44,483

    Hi @Aries2020🤗

    It has been couple of weeks since I had Candy Royale in my game! And, same with the Top That feature! It has been few months and I haven't seen it yet (since there was a glitch in it and was switched for a week or so)!

    Let me ask if this is in testing phase for some players🤔

  • Aries2020
    Aries2020 Posts: 255

    Thank you!! You are so awesome. I can always count on you to respond. ☺️☺️

  • Colorbomb_Collector
    Colorbomb_Collector Posts: 905

    Game Expert

    Hi there,

    Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

    However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

    Normally, it comes back after you do one of the following:

    01- Play one level

    02- Close the app and restart your device

    03- Check that you have a stable connection

    Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
    If these steps don't help it means the feature isn't available right now, yet it's great to know your appreciation for this feature though, and I will pass your feedback on to our Designers back at the Studio.
    I hope this helps and wish you a nice day ahead!

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