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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have asked numerous times how to unfreeze my game. I get the same reply everytime to which I have replied that I have already tried these options. I can not play Candy crush and am getting zero help from King Community to correct the issue
Sorry but yes, you are right we could not help you. The community is not what it used to be. They used to respond when I tagged them in 2024, but 2025 is apparently different. The same goes for the game itself. If you want my honest opinion then you really aren't missing anything by not being able to play. This game has become just so boring.
Still haven't gtten an answer. So much for support from King Community. Guess Candy crush will be done for me since cant play anyway
Poor service Never did get an answer on how to unfreeze my account even after numerous emails
I phone version 7 plus
Welcome to the community @Headnurd ! As this is your first post here you are being a little hasty to judge that we have given you zero help! Let me try to flag the helpful moderators and Community Manager for you to see if they can come up with any suggestions. Unfortunately, being a player myself who never experiences this type of problem, I cannot myself offer any advice. It will help others in the community if you could give us this information though: Which device do you play on and do you play via Facebook?
@PummyRaj
@QueenB
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Why? Does this happen often. I was getting into playing the game but not so sure if I'll be playing anymore.
My music event isn't showing up anymore. There's still 14 hours left and I've almost completed it. I need help please
what happened to the music event? I completed my last but one tape and did not get it. I had only one more tape to go. This is very frustrating and might be my last time playing candy crush
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
