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What's going wrong?what is the solution?
Hello @aleena2711🤗 A Warm Welcome to the King Community!
Is this the first time you have experienced this issue?
There is no way to say what went wrong in that particular situation! It could be the connection on your side or an issue on King server itself!
If (when) it happens again, all you can do is close the pop-up window and close the App — restart your device after shutting it down for few minutes and attempt to purchase again.
Was any money deducted from your account earlier?
If you are still looking for assistance, please type below❄️🧣🏔️
Hello @aleena2711 Welcome to King Community. This is happening due to your internet stability. Please get in touch with your internet service provider and let them know about your internet speed. Also check your phone about updates and have enough space to get the game updated when its available. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
