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Hi
I can no longer play candy crush. When I click on the game, it appears but is greyed out. I have uninstalled and reinstalled the game, cleared cache but nothing has worked - my phone has memory - so I dont know what else I can do - any ideas?
Hi all - .many thanks for suggestions. I'm not sure what changed, but I'm back playing today
Hello @celad🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game! Some players are experiencing this glitch for some unknown reason, which is being investigated by the King team! They are working on a fix which is taking longer!
I am also sorry to know that you have reinstalled your game to get rid of this glitch! As you see, reinstalling the App won't fix this glitch (if you have posted here before reinstalling the game, I would have definitely suggested you not to do so🙃).
Can you provide these ⬇️details for me to report the issue to our Game Experts?
Please reply back by typing below❄️🧣🏔️
Hi player try contacting the help center they will definitely get help
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
