Sign Up!

๐ŸŒถ๏ธ๐Ÿฌ Hot & Sweet right now in Candy Crush Saga!
New Year - New device? ๐Ÿ“ฑ Check out how to sync it! Android ๐Ÿค– | Apple ๐Ÿ

Help

rcc52779
rcc52779 Posts: 1

Newbie

I tried messaging support but they directed me here. For the last few levels, I've lost access to the boosters to start levels with. I've cleared the cache, signed out of FB, uninstalled/reinstalled, and nothing has worked. Is there something else I can do? Thanks.

Answers

  • PummyRaj
    PummyRaj Posts: 44,720

    Hello @rcc52779๐Ÿค— A Warm Welcome to the King Community!

    Many of us face this kind of levels once in a while in the game! But, not few levels in a row๐Ÿค” Let me check with Community's Game Experts and see if they can assist you in anyway!

    Can you please tell me which device you are using and what is your game ID number? If you do not know how to, please use ๐Ÿ‘‰THIS Link๐Ÿ‘ˆ to find it.


    In the meantime, let me give a shout out to couple of my Community friends and see if they have experienced this in their games @christinewupp , @Carol-38 and @MannyFae

    To reply back, please type belowโ„๏ธ๐Ÿงฃ๐Ÿ”๏ธ

  • MannyFae
    MannyFae Posts: 806
    edited January 19

    Hello @rcc52779

    You are playing an episode where the rainbow twists were originally introduced. As it is usual with every new game element being introduced, some levels have starting boosters disabled. Indeed, there are several such levels in a row, in my game too, so there's nothing wrong with your game.

    Level 5681 is indeed tricky. It's likely that the starting boosters are disabled to prevent situations where there are no possible switches because of the limited starting space. The key to beating this level is to clear the marmalade first and destroy the twists only after they are linked together. Destroying individual twists one by one can take up too many moves.

    Good luck!

  • christinewupp
    christinewupp Posts: 10,295
    edited January 19

    Thanks for the tag @PummyRaj and great to see you back.

    Hello @rcc52779 There is nothing wrong with your game at all! Those boosters are locked by the designers of the game for these specific levels. In this case these were originally the introductory levels of the rainbow twist and these levels served to introduce this "new" feature, so the designers disabled boosters to allow players to figure out how to play with this newly introduced feature and the levels are relatively easy to pass without boosters. In level 5682 starting boosters are back as normal. If ever you see these locks they have been put in place for a reason, usually this is because if we played starting boosters it would either make the level too easy or would break the level mechanism.

    By the way NEVER uninstall the game to try to fix anything! You will lose any boosters and lives from friends that you have stored if you do this.

  • Carol-38
    Carol-38 Posts: 12,169

    Thanks for the tag @PummyRaj I see MannyFae and Christinewupp have already explained perfectly what it is ๐Ÿ‘

Hey! Would you like to give us your opinion?