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Is anyone else having trouble with rewards from sweet cinema disappearing? I have watched several ads for rewards and none of them are there.
That is exactly how it is happening to me.
Screenshot of problem....
This has also been happening for me for close to two weeks. The candy's go in my inventory but when I close the app and come back later, they are gone. Only happening with sweet cinema ads
Yes! I have asked for help. So far there is no solution.
I'm using app on an android phone which is up to date. So far today the sweet cinema has been removed.
That is the same for me, apo updated and plenty of space. Today so far they have taken sweet cinema away.
Hi,
I have had the same issue since 23-January 2025. All my rewards from sweet cinema disappeared.My phone is updated with the latest version, and my phone storage has enough space to let the game update. I have the latest version of the game . I logged out and logged in back to your account and issue still persist.Thanks
Hello @keriiiiiiiii🤗 A Warm Welcome back to the King Community!
Yes! Last week or so, we have received this complaint from few other players as well! But, I haven't heard from them afterwards!
Can you please tell me which device you are using to play the game? And, when did the issue start? Do you have any screenshot for me to show our Community In-charge team and report the issue?
Please reply back by typing below. To post screenshots, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬
Hello @keriiiiiiiii Welcome to King Community. Sorry to hear about it and I am not sure if anyone else have had the same issues. However could you please check your phone if its updated with the latest version, also check your phone storage if its having enough space to let the game updated whenever it's available? For now you can log out and log in back to your account to see if this issue persist again or not. Thanks
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I went up to level 483 and reinstalled it after deleting it. Now it won't come back with my account. Please help me get back to the same level I was before.
I have two issues. The first is that ads used to appear before, and I would get one or more extra attempts to play from them. The second is that my friends do not appear in the inbox, and I do not receive any help from them.
I had 75 gold bars that suddenly disappeared and I know I only have six.
Liebes King-Team immer wieder werde ich aus dem Spiel geschmissen obwohl ich gerade bonus aktiviert habe und oftmals beim letzten Leben bin und dann ist das komplette Leben plus der bonus weg weil ich nicht noch mal wieder ins Spiel komme... Das ist mies 2 mal heut
The above two is only part of the samples!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
