Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Missing all gold bars

my dad recently connected to Facebook to avoid losing his progress, the problem is that we had no idea he was going to lose 7000+ gold bars that he had. His user ID is 14652479776 and it would be a huge help if we can get his gold bars restored to him.

Accepted answers

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/484802/missing-all-gold-bars

Hey there! I'm sorry to hear this has happened. Please have him or you reach out to our player support team through his Core ID 14652479776 by following the instructions in the post below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available is 24/7. Thanks in advance and have a great day!

All comments

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/comment/3254737#Comment_3254737

Hey there! I'm sorry, I see that the ticket received an automatic reply and got solved already. Could you please reach out to our team again to create a new support ticket, and once you have the number, share it with me here? Thank you in advance.

Mofoticon

https://community.king.com/en/candy-crush-saga/discussion/comment/3254721#Comment_3254721

I did what you said, but all they said was to check the community for help and they only said it was frustrating that he lost the boosters. Is there any way to get them back?

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/484802/missing-all-gold-bars

Hey there! I'm sorry to hear this has happened. Please have him or you reach out to our player support team through his Core ID 14652479776 by following the instructions in the post below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available is 24/7. Thanks in advance and have a great day!

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Accepted answers

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/484802/missing-all-gold-bars

Hey there! I'm sorry to hear this has happened. Please have him or you reach out to our player support team through his Core ID 14652479776 by following the instructions in the post below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available is 24/7. Thanks in advance and have a great day!

All comments

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/484802/missing-all-gold-bars

Hey there! I'm sorry to hear this has happened. Please have him or you reach out to our player support team through his Core ID 14652479776 by following the instructions in the post below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available is 24/7. Thanks in advance and have a great day!

Mofoticon

https://community.king.com/en/candy-crush-saga/discussion/comment/3254721#Comment_3254721

I did what you said, but all they said was to check the community for help and they only said it was frustrating that he lost the boosters. Is there any way to get them back?

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/comment/3254737#Comment_3254737

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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