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My silver chocolate box is frozen and stopping me playing the game. Anyone know how to fix this .

belindac
belindac Posts: 1

Level 1
in Support

My silver chocolate box is frozen and stopping me playing the game. Any fixes .

Answers

  • Donitajraypholtz
    Donitajraypholtz Posts: 2

    Level 1

    I silver chocolate box it frozen how do you fix it?

  • farrell200
    farrell200 Posts: 3

    Level 1

    silver chocolate box frozen for days ! Now merged accounts and it shows I’m on level 1!!! When I was on level in the 8000’s!!!

  • PummyRaj
    PummyRaj Posts: 45,100
    https://community.king.com/en/candy-crush-saga/discussion/comment/3256956#Comment_3256956

    Hello @farrell200🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue with the Chocolate Box!


    Which device are you using to play the game?

    Can you please post a screenshot of your Chocolate Box?

    With regards to level progress - you will have to contact the King Player Support team and request them restore your game progress.

    Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫

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