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I've reloaded candy crush and lost 16,000 levels of progess. Help
dfhseattle
Posts: 1
Level 1
in Support
Is there a way I can recover more than just my profile, friends, and bars. My 16,000 levels are gone.
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Best Answers
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Hello @dfhseattle🤗 A Warm Welcome to the King Community!
If you saved your game progress (Facebook or King account) before deleting it, you will be able to retrieve all the progress and the Gold bars without any issues, as both these are saved to King servers.
You should also be able to retrieve your friends list. If it doesn't show up, please play a level and then go back to the map screen and check the "Friends" tab!
But, it is not possible to retrieve your saved boosters and stored lives as these are stored on to local memory of the device we use!
If you have further questions or need assistance, please type below🍫🍬🍫
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Answers
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*Edited by CM: You seem to be lost and in the wrong thread! Please keep it in topic - Our House Rules
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Hello @dfhseattle🤗 A Warm Welcome to the King Community!
If you saved your game progress (Facebook or King account) before deleting it, you will be able to retrieve all the progress and the Gold bars without any issues, as both these are saved to King servers.
You should also be able to retrieve your friends list. If it doesn't show up, please play a level and then go back to the map screen and check the "Friends" tab!
But, it is not possible to retrieve your saved boosters and stored lives as these are stored on to local memory of the device we use!
If you have further questions or need assistance, please type below🍫🍬🍫
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