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Why i not get the royal candy challenge?
akhtarkhan769
Posts: 8
Level 2
in Support
In my game i cant get the Royal candy challenge
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Answers
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Hello and Welcome to the King Community @akhtarkhan769 ๐ค
How long has it been since you had Candy Royale feature in your game?
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Ma'am .i never get candy royal in my game.and i am now in level 10900 .but i never meet the candy royal feature
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Ok
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Hello @akhtarkhan769๐ค Thank you for replying back!
I am sorry to know that you did not receive the Candy Royale even you are at level 10,900!!
Can you tell me which device you are using? If using a mobile device, which version of the App do you have right now? Also, how long have you been playing the game?0 -
I am playing from 2015 candycrush saga.and i use samsung galaxy A73.and the latest version of the game i use
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Good Morning & Thank you for replying back @akhtarkhan769 ๐ค
Can you please provide your game ID number as well, so that I can send it to our Community In-charge team?
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From where i get game Id number?my game register with Facebook and email
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Hello .this is my User id 5810288803
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Thank you!
I will send your details to our Community In-charge team and see what they say!
Note: You might have to wait till Monday as the weekend already started for the Kingsters!
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