Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Log In using Facebook

I have always logged in with facebook. I got a new windows 11 computer and downloaded Candy Crush. It will not let me log in with facebook. First it says my password is wrong and when I back out of that screen it says I have a connection error and to try again later. I made a King account for my computer, but cannot get my facebook account synced with it. Please tell me how to get my windows computer to let me sign in with facebook so my progress is the same.

Accepted answers

All comments

king6427

Candy CRUSH Saga Can't sign in with Facebook acct 8-13-25.jpg

Candy Crush SODA Saga Facebook signed in 8-13-25.jpg

No, that didn't help especially on a Windows 11 PC. I've tried everything, when trying to use my Facebook login to retrieve my progress on Candy Crush Saga. I get that "your browser is not updated" even though I have ALL three of the browsers: Firefox, Edge and Chrome, ALL updated to their most current versions. Here's the oxymoron; I can "create a KING account" without the browser update message on Candy Crush Saga but when trying to use the Facebook login to retrieve my progress I get the "update browser" message. I've updated the Candy Crush Saga game from the Microsoft store that's what started this mess. "IT'S SOMETHING WITH THE King Candy Crush Saga's INTERFACE WITH FACEBOOK"……NOW here's the rub, "I have Candy Crush SODA Saga on the same Windows 11 PC" and it cried to update and the same Facebook account that I used on Candy Crush Saga and CANDY CRUSH SODA SAGA stayed SIGNED IN. Lessons learned, NEVER re-sign into CANDY CRUSH SODA because on a Windows 11 PC IT WILL NEVER TAKE. NEVER SIGN OUT PERIOD of your Facebook account on Candy Crush Saga Game PERIOD. I tried the WIFI off started Candy Crush Saga, I turned WIFI back on, clicked the "retrieve your progress" button and entered the same Facebook acct that I used before I updated the game on Microsoft Store and STILL got the "update your browser" message.

mmheitzman

found the solution

Turn Off WiFi

Start Candy Crush

Turn WiFi back on

Then select Restore my Saved Progress

Choose Log in with Facebook

Put in credentials

Hit log in

Welcome! 👋

New here? Sign in or create an account to join the fun.