Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Every time i'm completing a candy royale, it happens this to me.
Thanks for reporting this and we're truly sorry for the inconvenience!
Please try the following out to make sure the game is working properly:
Restart the game – Close and reopen the app.Play a level – This sometimes triggers missing rewards.Check your internet connection – A weak connection can cause rewards to disappear.Update your game – Make sure you're playing the latest version.
If you've tried these steps and still haven’t received your rewards, I recommend reaching out to Player Support:
Hope this helps!
This is not ok, somebody must pay for this trouble. I m spending time, nerves, and even real money to complete these tasks. I need my rewards back, this is a real robbery!
Hi and Welcome to the King Community
Thank you for the feedback this issues has been reported. In the meantime If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks