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The Daily Win stickers if full with 6 stickers but not getting the rewards

JudCan987
JudCan987 Posts: 9

Level 2

Hello Dear King Saga,
The new feature Daily Win stickers was  fun. but it got stuck. it is full with 6 stickers and does not empty.
When I win there is a massage that I have a reward, but nothing happens and no rewards
Please fix it
Thank you!

Best Answers

  • _Elsa_
    _Elsa_ Posts: 37,020
    Answer ✓
    Hi @JudCan987, I am going to elevate this to the Community Manager since you posted the video showing that you can't get the rewards.  She will notify the studio about this.
  • PummyRaj
    PummyRaj Posts: 42,996
    Answer ✓
    Hello @JudCan987,  Hearty Welcome to the King Community :)

    I am adding a little bit to what @Elsa and @firebombmarkus wrote.  Since you are playing on PC, did you try logging off of the game and log back in?  I have experienced this... few tricks you can try ---
    1) Refresh the Screen couple of times;
    2) Log out of Facebook (or Kingdom account) - then log back in;
    3) Close all the Apps and Restart the Computer.  Then log in & open the game again.

    ** Please try in that order.  Usually, "Refreshing" works :+1:  Not sure why this glitch happens, but we can try all the tricks that are possible =)

    Please let us know the result.  Have a great day/evening! 
  • JudCan987
    JudCan987 Posts: 9

    Level 2

    Answer ✓
    Hi firebombmarkus, thank you for your detailed answer. I play on 2 PC's. It worked fine several times and then got stuck. I do check the backpack every time, the rewards are not there, and the stickers are no deleted in order to start again the count:
    https://youtu.be/qsC7OXUDkFM
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