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Missing boosters

didi0770
didi0770 Posts: 4

Level 1

Hi 😊 For a long time I played the game and had accumulated a lot of boosters. today as I entered the game and saw that they were all missing. everything is at zero

Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited March 2019
    Hi @didi0770I'm happy to see your post into community. I'm trying to help you. candy crush saga login has a expire date,if you not use it then this application automatic expired.go to facebook setting > app & website setting > select candy crush> renew /active. you can check it here https://www.facebook.com/settings?tab=applications
  • didi0770
    didi0770 Posts: 4

    Level 1


    Thanks a lot. I did it but the boosters did not recover
  • nilam_prasad
    nilam_prasad Posts: 3

    Level 1

    Guys I too have the same problem like this guy please suggest something that works

  • _Elsa_
    _Elsa_ Posts: 37,297
    Hi @didi0770 and 2nilam_prasad, are you both playing on a mobile device?  If so, please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about this here:  https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters



  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    hi @didi0770 thank you for your feedback. You've got the level back, I'm happy. for game expire, your booster's goes to negative. See the Daily Event Really Profitable.

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