Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello, in a few hours I will play something like 70 gold bars. Can I get them back?
And I have similar issues...It's not fair. I bought 5 lollipops, 35 gold bars are gone and there are no lollipops because it said I don't have enough money. And I had 89 gold bars
Hi @claudiaar0410,
Sorry to hear that you’re missing 70 Gold Bars! 😞 I’d love to help figure out what happened. Could you share a few more details?
When did you notice the Gold Bars were missing? Did you make any recent purchases or use them for extra moves, boosters, or events? Are you logged into your King or Facebook account? (Try logging out and back in to refresh your balance.)
Unfortunately, we can’t replace missing Gold Bars here in the community, but if you believe there was an issue with your account, you can contact Player Support for further assistance:
Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and select Purchases & Gold Bars. Scroll down and tap "Contact Us" to submit a request.
Let me know if you need any help reaching Support! Fingers crossed they can assist you😊
New here? Sign in or create an account to join the fun.
Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!