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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Bom dia fiz uma compra de crédito e não caiu
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Hi Bernardina08 👋
Thanks for your message, and I’m really sorry your credit purchase didn’t go through. That’s definitely frustrating!
If you didn’t receive your items, the quickest way to resolve this is to request a refund directly through the store you used to make the purchase. Here's how:
📱 If you used Google Play (Android): ➡️ Request a refund from Google
📱 If you used the App Store (iOS/Apple): ➡️ Request a refund from Apple
After submitting your request, you should hear back from them directly. If you need more help or still have questions, feel free to reach out here, we’re happy to assist ☺️
Hi Christine,
Thanks for raising this! Just to clarify, we haven’t extended the language translation support into the Hub, which is where the post was originally published. That’s why PrettyBubbles stepped in to close it, as per our usual approach for posts in unsupported languages when there's no translation option available in that space.
Now that it's been reopened, we're happy to support the player however we can. Appreciate your help in jumping in where possible, and we’ll keep an eye on similar cases moving forward.
Hi I was not aware of anyone moving it over from the hub
It is normal practice to close unsupported languages as there is no translat option in the hub
I have reopen it 💓
@PrettyBubbles We have a functioning translation system here in the Candy Crush Forum. Why did you tell the player in the thread below to use English? Now it is not possible for any of us to help @Bernardina08 even though the post has been translated, because the thread is now "read only" so none of us can answer them!
I mean this thread:
Please only use English when posting in the community so as we can all understand 💓
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedback on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
I made it to level 13000
When is the new game
I request that a new feature be added to the Candy Crush game. With this feature, players would be able to place a lock on specific candies so they do not automatically explode due to the effect of any other candy, whether it is a wrapped candy or a color bomb. This way, the candies would remain protected, and when the…
For one reason or another I have hardly played Candy Crush in the past two weeks. This has lead to some interesting discoveries as prize palooza shows up. My theory is that we are each given bespoke opponents by the game to match our own activity. So having been inactive in all my accounts I should be seeing easier…