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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have been sent to stage 1 every time i open the app on facebook
Thank you for replying back @dadb🤗
Can you please tell me which level you were supposed to be at?
When you find yourself at level # 1, do you see a cartoon avatar or your own avatar at level # 1?
A screenshot will really help to see what's happening on your game map!! Can you please try this link —> https://www.take-a-screenshot.org/ 👈️ which will explain us how to take a screenshot!
I am now able to play but will not take me to the high level I was on.
I am playing candy crush saga on facebook, i do not use multiple devices and cannot take a screenshot as the link will not take me there
No settings on facebook.
Hello and a Warm Welcome to the King Community @dadb🤗
I am very sorry to hear about the issue in your game!
Can you please provide some details for me👇
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
Hi And Welcome to the King Community
Try with disconnecting and reconnecting your King or Facebook account in the game and play any level
If the Levels still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
