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hi my people , I’m currently the top on my tournament and my phone fell them mistakenly change the date to March 13 and I can’t find my leaderboard again. Someone help, the game is about to end
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thanks so much trust me , this is so heartbreaking for me .
If the date on your phone was set to March 13th then you are automatically out of the tournament. There are automatic systems that will make the event disappear if your device date is changed to before the event started. Whether this was done deliberately or accidentally makes no difference. It cannot be undone.
maybe that’s exactly what happened and my phone just fell down and was typing itself . Does that mean I’ve been suspended and won’t get back into the game ?
Changing the date can lead to King suspecting unfair play and disqualification.
thank you so much . Trust me , I’ve done everything you listed and it still hasn’t showed which it is already frustrating 😪😪 I’ve spent enough money and time on this and don’t expect it to go down this way
Hi and Welcome to the King Community
Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if the leaderboard appears again.
If this not works please reach out to our Player Support team using the game app or via https://soporto.king.com/
