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hi my people , I’m currently the top on my tournament and my phone fell them mistakenly change the date to March 13 and I can’t find my leaderboard again. Someone help, the game is about to end
thanks so much trust me , this is so heartbreaking for me .
If the date on your phone was set to March 13th then you are automatically out of the tournament. There are automatic systems that will make the event disappear if your device date is changed to before the event started. Whether this was done deliberately or accidentally makes no difference. It cannot be undone.
maybe that’s exactly what happened and my phone just fell down and was typing itself . Does that mean I’ve been suspended and won’t get back into the game ?
Changing the date can lead to King suspecting unfair play and disqualification.
thank you so much . Trust me , I’ve done everything you listed and it still hasn’t showed which it is already frustrating 😪😪 I’ve spent enough money and time on this and don’t expect it to go down this way
Hi and Welcome to the King Community
Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if the leaderboard appears again.
If this not works please reach out to our Player Support team using the game app or via https://soporto.king.com/
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
