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hi my old number of play for candy crush playing around 2years ago near2600paly is delete. what's wrong?
Hi 13541354bs 👋
Thanks for reaching out! If you haven’t played for a while and your progress is missing, it’s possible that your game wasn't connected to a King or Facebook account, or that you’ve logged into a different account by mistake.
Here’s what you can do: Open the game and go to Settings (gear icon) Tap on "My Account" and try logging in with the email or method you originally used If nothing shows up, follow the steps below to contact Support directly through the game
We hope you’ll be back at level 2600+ in no time! 💪🍬 Let us know if you need any help along the way 💜
that’s king being classic selfish. We must stop playing collectively, they will soon have no people playing so no choice but to do as we say and stop stealing progress
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
