Hello King Support Team, I hope you're doing well. I recently opened my Candy Crush account again a

Question

Hello King Support Team,

I hope you're doing well.

I recently opened my Candy Crush account again and was surprised to find that all my previous progress and rewards were gone. I had reached a high level and had collected many boosters and items.

I believe my game was previously connected to this email: [bondkyaso@yahoo.com]

My username (or what I remember using) is: yasmin yahia

Could you please help me recover my lost progress and rewards?

I’m playing on an Android phone.

Thank you very much for your support.

Best regards,

Yasmin

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact