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The chocolate is not clearing/disappearing when I have cleared the chocolate. Making it impossible to pass the level. Started noticing problemson level today.
Hi everyone!
We've received your reports about chocolate squares not clearing correctly, especially on levels with dark chocolate. We're currently looking into this issue and working on a solution.
Thank you for your patience and understanding while we resolve this glitch 🙏
Bahut achcha
this is still happening & I can’t pass level 9778!
Same happens to me
Hello @PummyRaj
I had the issue with the chocolate not clearing just this morning. Level 16389.
when will this be resolved and this issue is still persisting
Hi everyone,
Just wanted to let you all know that this issue is still under investigation and we're prioritizing a resolution.
This has been a tricky one, but our developers are testing several solutions to ensure that future updates resolve this without causing other gameplay issues.
Thank you for your patience while we keep working on this 🙏
I have the sane problem, really irritating as I think I have chocolate left to destroy but I actually don't so my chocolate 'level' to destroy is false - can't get past level
please get this fixed. It’s on multiple levels.
the same thing is happening on level 11,775
the problem with the chocolate not disappearing has not been fixed! Any update???
I’m stuck on a level as the chocolate won’t disappear
This is a visual only glitch, so it will not stop you clearing any jelly underneath the fake chocolate, though of course it makes it very difficult to know where your jellies are hiding. As this one is a legendary level I should think it will take upteen extra moves or a party popper to beat either with or without the glitch. When it will be fixed we don't know but it will probably be announced in this thread over in Support, so keep an eye on that one:
Any progress made with the dark chocolate not clearing update/fix? It is very difficult to pass levels with jelly pieces underneath the dark chocolate because they cannot be seen. The colored-candy pieces are continuing to overlay the chocolate and they appear be not cleared.
11058. Same issue with the chocolate not clearing. I can’t figure out the board AT ALL! Why haven’t they fixed this?
Yes,, I'm having trouble with level 15712
Im also still having problems with chocolate on 10458! It's been days and it's hard to play never mind win this level as it is. Have they not fixed it yet?
now I’m out of moves? What heck. I’m in level 12,774. C’mon man.
same. I’m losing lives. Ugh.
Hi and Welcome to the King Community
Thank you for reporting , Is your level 10951 like this
Hello @mitim05 and welcome to our community. There is graphics glitch affecting dark chocolate. It has been reported and we are waiting for a fix. Please check out what I wrote about this glitch here:
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How can I get a new link to verify my email? (Candy Crush) The link is expired and it says that I can ask for a new one ingame but there is no way to ask for it ingame and when contact support there is no "Ask new link" or "ask new verification" to choose. I get no help from support about this ingame so how do a get a new…
You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
I've seen other report this - but no resolution. I've largely quit playing since I frequently watch ads for various benefits. Often, when I click to close the ad, it takes me to a web page. When I try to leave that, it reboots the game, losing any progress of benefits (including the power bombs) Very poorly developed game…
Help me to beat level 16847 without booster
extra moves not given
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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