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can you please verify that I received the 40 coins after I won?
Hello @lphillips65 I am afraid in this community we cannot look into any player's game here since we are all players like yourself. To get customer support to look into your game please contact Player Support:
The game will only award us the episode race gold if we are connected to the app store/King's server at the time we pass the post or before starting the next episode. One recommendation I might make is to make sure you are connected to the app store before you play the final level of each episode. The best way to do this is to close the app before you play the final level. Check your internet connection, then reopen the app. If you can see others players cards and send lives to your friends then you should be connected to King's servers and you ought to get the gold for the episode race. What does your flag look like? Mine looks like this when I am between episode races:
It looks like this if I have started the race and am connected to the server:
and if I have lost connection it looks like this:
If your flag is like in the last image you need to close the app and reload it until you get a number or exclamation mark in the corner. If you see an exclamation mark on the flag try to tap on the flag itself and you might get the reward that way. If none of this helps contact Player Support.
I won like 4 of the race bonus on a row but the last one didn’t seem to pay the 40 coins. Can you look T my log and see if it paid the 40 coins? It was level 5437 I stopped playing when I noticed my coins didn’t go up
Hello! Can you please clarify your question? We'll be glad to help you out!
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
