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I was playing level 8632 and it ended right away saying I have no moves and failed. I lost my booster and my chance at the gold bars
Is there anything I can do???
You could complain about this level to player support. Use settings in your game: It's the small pink cogwheel at the top fo the map screen. Then go to the Help Centre, which has the ? symbol and there scroll through all the options until you see "contact us" right at the bottom.
It is totally unfair when the game does this: It's when our numerous win streak and starting boosters take up spaces on the starting board that block the moves originally intended in the level design. It could be avoided if King change the time of when those boosters drop, so it is important we report these levels so King can fix them for other players. It's especially bad if we lose Candy Royale because of this. Player Support should give you something to compensate.
Hi and welcome to the King Community
Thank you for the feedback Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make move in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
