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Level failed without any moves... again

Donno69

Are they fixing this bug?

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Donno69

https://community.king.com/en/candy-crush-saga/discussion/comment/3376147#Comment_3376147

Thank you!

MountainMom

Hello @donna69 and Welcome to our Community! I understand your frustration and I assure you that you are not alone. This can happen when you have a winning streak that places multiple boosters on your opening game board. Those boosters should help you complete the level. Unfortunately, their placement can prevent you from making any moves. There is no way to recover from this event. Perhaps you can contact Customer Care (instructions 👉 HERE👈) to get a more satisfying answer. In the meantime, I will report this issue to Community management.