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I finished two episodes races today, but there was no reward. I'm pretty sure I finished first and should have gold bars. I have closed and reopened the game, but there has been no change to the amount of bars. Can you fix this?
Hi i need some more gold please?
Yes, it can take up to 72 hours before getting a reply 🙂
Our team will leap into action and investigating what happened
@QueenB do you no longer need to wait 72 hours for a response now?
Oh no, we're sorry to hear about this!
Sometimes the rewards from the Episode Races can take a little detour before reaching your game account.
Here's what you can do:
When reaching out, it would be super helpful to include:
Our team will leap into action and investigating what happened 🙂
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
