Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

🎥 Why don't I see video ads in my game? Here’s what you need to know!

Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation:

🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re available to different groups of players at different times, and these groups may be reshuffled now and then.

This means:

Not all players will have the video ads feature at the same time.
The feature may disappear and reappear in your game over time.
What the ads offer can vary, some players might get Lives, others Boosters or other rewards.

🚫 If you’re not seeing ads at the moment, there’s nothing wrong with your game and there’s no action needed on your side. Just make sure your game is up to date and keep playing regularly.

The game team is aware that many players enjoy video ads, and we’ll update this post if there are any major changes to how this feature works.

We know it can be confusing or frustrating when a favorite feature disappears, so thank you for your patience and for sharing your feedback with us.

Accepted answers

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here

All comments

MountainMom

Hello @sandigirl10 and Welcome to this King Community!

Video ads are not a permanent feature in King games. You can read more about video ads by reviewing the post below ⤵️

https://community.king.com/en/candy-crush-saga/discussion/505046/why-dont-i-see-video-ads-in-my-game-here-s-what-you-need-to-know

sandigirl10

Why am I not getting videos to watch anymore for extra rewards?

snakegore999

Unfortunately, ads are currently not expected to be a permanent or consistent feature in the game; their availability, format and rewards will change from time to time. Be prepared to play without ads, and whatever you do, DO NOT MAKE ANY IN-APP PURCHASES, players are known to permanently lose ads from making even the slightest purchase.
Read this article here for more details:

https://community.king.com/en/candy-crush-saga/discussion/505046/why-dont-i-see-video-ads-in-my-game-here-s-what-you-need-to-know

pauw60

Ik ben ook al meer dan een week bezig met spel 18337. Ik weiger van boosters te kopen en heb 0 goudstaven en geen enkele booster. En zoals ik ook allang vermoed kunnen ze alles manipuleren want ook ik heb al drie dagen na elkaar de booster van 15minuten UFO verdient. Maar jammergenoeg zelfs met deze booster sla ik er niet in het spel uit te spelen. Ik ben het grondig beu !!!

15875109400

Helpe me

frdoss28

why is my candy crush saga does not have ads ?

christinewupp

Just a reminder to anyone new posting in this thread.

We have warned about it in this community for years:

Players who spend real money on the game will lose the ads from their games.

There is nothing players can do to change this.

Do NOT spend real money if you want to see ads in your game!

dianemartin3d

I’m refusing to buy anything anymore. I’m stuck on my level for a week. And it knows because the last three days my daily spin has given me 15 minutes of UFO boosters. So hopefully someone will undo some of these changes to earning gold bars so I can move on.
and we are not alone others in this community are getting fed-up here too.
But is anyone listening or reading who can make changes? Probably not. That too is upsetting

Kristah96

Me either. I tried to delete the game of my phone then re-download it to make sure it was up to date then lost all my boosters, gold bars, and lives I had saved up. I'm very upset and contemplating on just deleting it for good.

aprilolivia

It made the game easier to play without having to pay. I'm guessing you're losing money that way. I would rather stop playing then to spend money. Would rather watch ads.

th70

It's a big rip off there's nothing left to help you get off t ough levels I don't get lives when I ask for them, the only way to get boosters is to pass levels but you can't pass levels without boosters they're trying to force you to buy boosters. I need to find another game to play

ClaireIrving

My ads have disappeared after a small purchase. I have been playing for years and am very frustrated as impossible to pass my current level without boosters. No boosters can be earned through watching your ads which I was always happy to watch. Very close to abandoning candy crush altogether. Also the chocolate pie box issue is not fixed in my game and I have latest version.

Greta11

I find the Multiklick adverts really annoying.
When the adverts for this weight loss spray appear, my virus scanner kicks in and crashes the game.

JodyLavoieKozun

Well without extras as in boosters or lives…I am ready to quit………I am stuck for a long time and its too frusterating.

Mary-Ann_Avella

I was about to ask what happened to the videos to get extra boosters, as I'm critically low on them.

Kaliisa_M

Atleast try to make them permanent. Thank u

Stacyjomceachern

Very frustrating! Not really that interested in playing anymore.

hanadielsouri

I lost free moves and cookies long time ago😔 it doesn’t come and go !!!It never comes since a year ago now!!! And I gave been paying a lot of money to win each hard level!!! Please help me get these options back

samsunspor_55

3.200 seviyelerdeydim ve bana daha hiç reklam gelmedi ama çevremde oynayanlarda sürekli reklam var bunu çözün lütfen

Axayk

It has been more than month and i think after i have purchased some gold from playstore was the issue. After purchase ads stopped and till now i am getting any ad in game.

Robchuckle

Hi can you help my advert boosters and more lives and some more gold please cuss there is an error but i was struggling to get through this game please?

Bologna

this is not true. I’ve been playing for 12 years and my friend gets ads for years. this is not true. I’ve been playing for 12 years and my friend gets ads for years every day all day long. It’s unfair. this is not true. I’ve been playing for 12 years and my friend gets ads for years every day all day long. It’s unfair for people who make purchases to win something when other people just play for free and usually beat you, especially at the race and the candy Royale.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

kiara_wael

Hi and Welcome to the King Community

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here

All comments

Kaliisa_M

Atleast try to make them permanent. Thank u

Mary-Ann_Avella

I was about to ask what happened to the videos to get extra boosters, as I'm critically low on them.

JodyLavoieKozun

Well without extras as in boosters or lives…I am ready to quit………I am stuck for a long time and its too frusterating.

Greta11

I find the Multiklick adverts really annoying.
When the adverts for this weight loss spray appear, my virus scanner kicks in and crashes the game.

ClaireIrving

th70

aprilolivia

It made the game easier to play without having to pay. I'm guessing you're losing money that way. I would rather stop playing then to spend money. Would rather watch ads.

Kristah96

dianemartin3d

christinewupp

Just a reminder to anyone new posting in this thread.

We have warned about it in this community for years:

Players who spend real money on the game will lose the ads from their games.

There is nothing players can do to change this.

Do NOT spend real money if you want to see ads in your game!

frdoss28

why is my candy crush saga does not have ads ?

15875109400

Helpe me

pauw60

snakegore999

https://community.king.com/en/candy-crush-saga/discussion/505046/why-dont-i-see-video-ads-in-my-game-here-s-what-you-need-to-know

sandigirl10

Why am I not getting videos to watch anymore for extra rewards?

MountainMom

Hello @sandigirl10 and Welcome to this King Community!

Video ads are not a permanent feature in King games. You can read more about video ads by reviewing the post below ⤵️

https://community.king.com/en/candy-crush-saga/discussion/505046/why-dont-i-see-video-ads-in-my-game-here-s-what-you-need-to-know

lbeuerman01

I Have never had them ever.

ctbrad43

Sweet Cinema is only found on the map. There the icon in the upper right

ianster

Hello. Is it true that a player will no longer receive any ads if an in-app purchase is made?

johnnylaw

I havnt had ads for a year. The game is boring now as I’ve been on a level for a week. They disappeared after I stupidly spend 99p. Never again, so close to quitting

talhasabir9455

I am playing Candy Crush Smy Android device, but I am not getting any video ads. I have tried all possible solutions like updating the app, checking internet connection, clearing cache, restarting the device, and watching YouTube tutorials, but still ads are not appearing.

I want the feature where I can watch ads to get extra moves or boosters, but it is not showing for me at all.

Kindly help me or enable ads on my account.

Thank

talhasabir9455

"I am not getting any ads in my Candy Crush game. Please help me, I want the ads feature back."

Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other
Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Invisible awards
This is happening a lot. Anyone else?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…